Privacy Policy
Draft template. Replace everything in [BRACKETS] and have a lawyer review before publishing. It must match your App Store Connect privacy answers exactly. Delete this box when done.
1. Who we are
This website and the K-Technik mobile app ("App") are operated by Crosspaths Group Pty Ltd (ABN [ABN]) trading as K-Technik Australia ("we", "us"). We handle personal information in line with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.
2. Information we collect
Website: basic technical data such as IP address, browser type and pages visited, and anything you send us when you contact us (name, email, message).
App: [Choose what applies and delete the rest]
- Account details (name, email) if you create an account
- Bluetooth connection data used to communicate with your K-Technik device. [Does the App access location? Bluetooth scanning on some platforms needs it.]
- Device and usage data (app version, OS, crash logs)
- Data from your K-Technik device (e.g. battery and power readings) [stored on your phone only / sent to our servers]
[If the App collects nothing, say so plainly: "The App does not collect or transmit personal information."]
3. How we use information
- To provide, operate and support the App and our products
- To respond to enquiries and provide warranty service
- To improve reliability and fix bugs
- To meet legal obligations
We do not sell your personal information. [Confirm whether you use it for marketing.]
4. Sharing
We may share information with service providers that help us run the App and website (for example hosting, analytics and email providers: [LIST]), and where required by law. [If any of these are overseas, name the countries.]
5. Storage and security
We take reasonable steps to protect personal information from misuse, loss and unauthorised access. [Where data is stored.] We keep information only as long as needed for the purposes above.
6. Your rights: access, correction and deletion
You can ask to access or correct the personal information we hold about you, or ask us to delete your account and associated data, by emailing privacy@k-technik.com.au. We'll respond within a reasonable time, usually within 30 days.
7. Children
The App is not directed at children under 13 and we do not knowingly collect their information.
8. Cookies and analytics
[This site uses no cookies / uses X for analytics.]
9. Complaints
If you have a privacy concern, contact us at the email above. If you're not satisfied with our response you can contact the Office of the Australian Information Commissioner (oaic.gov.au).
10. Changes
We may update this policy from time to time. The latest version will always be on this page with the date above.
11. Contact
Crosspaths Group Pty Ltd t/a K-Technik Australia
[ADDRESS]
privacy@k-technik.com.au