Support
Contact us
Email: support@k-technik.com.au
Phone: [PHONE NUMBER]
Hours: [e.g. Mon–Fri, 8:30am–5pm AEST]
Please include your name, your product model or app version, and a short description of the issue. We aim to reply within [2] business days.
K-Technik app help
- Can't connect: make sure Bluetooth is on and the app has Bluetooth permission in your phone settings, then move close to the device.
- Delete your account or data: email us from your registered address with the subject "Delete my account" and we'll process it. See our Privacy Policy.
- Report a bug: email us with your phone model, OS version and app version.
Warranty & returns
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law. You are entitled to a replacement or refund for a major failure and compensation for other reasonably foreseeable loss or damage. You are also entitled to have goods repaired or replaced if they fail to be of acceptable quality and the failure does not amount to a major failure. Additional warranty terms: [LINK / DETAILS].
Documents
Manuals, datasheets and certificates are on our Documents page.